Customer Survey

Please help us to better serve you by taking a few moments to tell us about the service you have recently received from Evans. We appreciate your business and look forward to exceeding your expectations for years to come.

What was the purpose/nature of your most recent contact with an Evans representative?
Opened a new account
Teller transaction
Loan application
Account Servicing
Phone Inquiry
Other
To what degree did the individual(s) who assisted you demonstrate each of the following (with 1 being the least satisfied , and 5 being the most satisfied ):
1 2 3 4 5
Accurate
Time conscious
Knowledgeable
Courteous
Professional
Understood Needs
Offered Solutions
Were all of your needs addressed, and/or issues resolved satisfactorily?
Y N
Comments:
Were you satisfied with your overall Evans experience? Please rate your experience as:
Very Satisfied, Satisfied, Neither Satisfied or Dissatisfied, Dissatisfied Very Dissatisfied
Let us know what you think. Please offer a suggestion that we can consider in order to improve your overall satisfaction with Evans.
Would you refer family and friends to Evans?
Y N
If so, please provide the name and contact info (drop down for phone or email) and best time to contact.
Name: Value: Best time to contact:
Name: Value: Best time to contact:
Name: Value: Best time to contact:
Name: Value: Best time to contact:
Name: Value: Best time to contact:
No referral necessary to be entered to win.

Please include your contact information

Name:
Address:
City:
State:
Zip:
Phone:
Email: