Get ready to log on to Better Banking.
An all-new digital banking experience is coming soon. Managing your financial life at home and on the go will be easier and more secure than ever before with better online and mobile banking from Evans. You’ll enjoy the same day-to-day banking services you love today, like mobile check deposit, balance inquiries, transfers, and more with an easier-to-use design and improved features, like added security and better bill pay.
This page is dedicated to helping new and existing customers make the most out their new digital banking experience at Evans. View and download the resources below to help you successfully log in to Evans Online Banking and Evans Mobile Banking. A detailed User Guide is also available to walk you through the new sign on process, learn how to manage Better Bill Pay, and access the new Evans Mobile Banking apps.
Should you have any additional questions during the transition to better online banking, better bill pay, or better mobile banking, The Evans Customer Experience Center is only a phone call away at (716) 926-3313.
Important dates and times
During the upgrade process, some online and mobile banking features may not be available.
- Thursday, March 23
- Bill Pay will be unavailable starting at 5:00 p.m.
- Friday, March 24
- Evans Online Banking enters inquiry-only mode at 3:00 p.m. You can still sign in to view account information; bill pay, transfers, and more will be unavailable during the upgrade process.
- Monday, March 27
- Log on to better banking. Evans Online Banking, Bill Pay, and Mobile Banking services resume with an enhanced experience.
Important information about first-time login
On March 27, visit our website and click Online Banking Login at the top of the page to access the new login screen. Clicking Online Banking Login will take you to a new page, so be sure to delete any previously saved bookmarks and update your favorites. At the login screen, input your username and click Sign On to enter the authentication process.
Better security and advanced authentication
An enhanced two-step authentication process will be required each time you log in from a new device, including your initial login for upgraded online banking. For added security, a five-digit security code will be sent via text to your chosen mobile device (or a call placed to your land line phone). The one-time security code helps verify your identity.You will need this code as part of the initial sign-on process. Enter your security code when prompted to move on to entering your temporary password.
New password and password rules
While your username will remain the same, a new password will be required at first login. For your initial temporary password, input your five digit zip code and the last four digits of your social security number (no spaces or dashes are required). For business users, the initial password will be your five-digit zip code and the last four digits of your tax identification number (TIN). You’ll be prompted to change your password to include a minimum of eight characters with at least one number, one capital letter, one lowercase letter, and a special character. Currently, no special character is required.
Better Mobile Banking
Enhanced mobile banking is just the beginning. Whether checking your balance, depositing a check, paying a bill or transferring funds, our new app delivers a new level of speed, convenience, and security. We’ve optimized mobile performance to ensure your mobile banking tasks are quicker and easier.
The new Evans Bank mobile app will be available on all your favorite mobile devices and tablets, including Apple iPhone, Apple iPad, Android, and Amazon Kindle Fire. It’s better mobile banking – anytime, anywhere. Before downloading our new app, it’s a good idea to delete the old Evans Bank mobile application from your device.
Better Bill Pay
Our new Bill Pay service lets you make payments from anywhere quickly, conveniently, and securely – pay your bills on your schedule.
View and pay your bills from one easy website, schedule single, recurring, or future-dated payments; track your payment status, and history, and customize reports to track and budget spending.
Evans Customer Experience Center
If you have any questions or issues with our new online or mobile banking, please don’t hesitate to contact our Customer Experience Center at (716) 926-3313.