Dear Evans Clients:
At Evans Bank, our clients and associates, including their health and safety, are at the forefront of all we do. We are making decisions in this context in light of recent events. We continue to monitor the situation regarding COVID-19 and want to provide an update on our response to the possible impacts.
Most importantly, you should know that we are operating in a manner to assure the continuity of your banking services. Our branches, online banking, mobile banking and Customer Experience Center remain ready to assist you with any of your banking needs. Branches, insurance offices and ATMs located throughout Western New York are receiving enhanced deep cleaning/disinfecting and associates who handle cash will wear gloves.
We are communicating regularly with our associates to ensure their health and safety and to reinforce the recommendations of the CDC regarding hygiene and illness prevention. Evans maintains robust Business Continuity Plans and procedures to deal with such issues and is well prepared to address them.
We are here to help. If your business is being negatively impacted by interruptions caused by Coronavirus travel and public gathering guidance, please reach out to your Relationship Manager to discuss.
Coronavirus Scam Alerts
Media reports have pointed out fraudulent activity specifically regarding the virus being perpetrated—everything from selling non-existent medical supplies to calls asking people for their personal information. For details on how you can avoid being a victim of these scams, review:https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing
Your Relationship Managers and Bank Associates look forward to working closely with you to assist in managing this stressful situation.
Thank you for banking with Evans.
David J. Nasca
President and Chief Executive Officer