Cindy Gracon has been promoted to Small Business Administration (SBA) Specialist at Evans Bank, where she serves as the bank’s liaison with the local SBA office and is responsible for providing customer service support for small businesses and entrepreneurs in Western New York as part of the organization’s commercial loan division. She is a Bank Officer.

Most recently, Gracon served as a Commercial Loan Support Administrator at Evans. She previously held the roles of Commercial Customer Support Supervisor in the Commercial Loan department and Assistant Branch Manager in the Hamburg office. Gracon studied at the State University of New York at Buffalo and holds an Associate degree from Erie Community College. She also has earned the Lender Diploma from the National Association of Guaranteed Government Lending (NAGGL), a certification developed for the SBA’s 7(a) guaranty loan program.

In the community, Gracon is a longtime volunteer with the Hamburg Kiwanis Terrific Kids program. She resides in Orchard Park, N.Y.