Welcome to Better Security 

Easy account access – Purchases and ATM withdrawals are deducted from your existing checking account.

Better convenience – Shopping with your card is faster than writing checks and safer than carrying cash, plus you’re protected with Zero Liability for unauthorized purchases.1

Increased security – The chip contains encrypted information that makes it extremely difficult for the card to be copied or counterfeited. And, at merchants that use chip terminals, the card and terminal work together to add an additional layer of security to the transaction.


Easy to Use at Merchants with Chip Readers 

MC Increased Cardholder Security_Chip reader

Just follow these simple steps:

Insert the card into the reader and leave it there for the entire transaction Please note: If you remove the card too soon, the transaction may be canceled and you’ll have to start the transaction over.

Follow the on-screen prompts to complete the transaction

At all other merchants, nothing changes:
Just present the card to the merchant; or swipe it through a conventional reader; or provide the card details by phone or online.


Better Benefits at Home and Around the World

Improves the global usability and security of your card as more merchants at home and abroad switch to advanced chip card terminals.

Assists you with credit bureau notification and debit card replacement and provides you with an ID Theft Affidavit should you become the victim of Identity Theft.1

In the event that your card is used to make unauthorized purchases – whether made in a store, by phone, or online – you won’t be held liable.2

May refund the difference if you buy something and then see it advertised for less within 60 days of the date of purchase.1

Doubles most manufacturer or U.S. store brand warranties for up to one additional year.1

May provide a refund of up to $250 if you are dissatisfied with a purchase and the merchant will not accept a return within 60 days of the purchase date.1

Provides 24-hour a day, seven day a week assistance with lost and stolen card reporting, emergency card replacement, emergency cash advance, as well as assistance with locating ATMs.1

Provides a Meet and Greet agent to assist with flight connections plus, at select airports, expedited security/immigration processing.


Frequently Asked Questions

The chip contains your card number, name, and other account information. There is no other personal information stored on the chip. Due to security in the chip, every transaction you make is unique, which makes it extremely difficult for the card to be copied or counterfeited. Your chip card will also have the usual magnetic stripe on the back so that you can continue using your card while merchants are transitioning to new chip card terminals.
The embedded microchip provides dynamic transaction security features and other capabilities not possible with traditional magnetic stripe cards. A chip card is extremely difficult to counterfeit.
A chip card looks just like a traditional card with an embedded chip in addition to the standard magnetic stripe on the back of the card. Rather than swiping your card, you will insert your chip card into the card terminal to complete the transaction.
Every transaction with a chip card has unique data in it. Chip transactions are dynamic, not static like magnetic stripe cards. That is why if someone were able to intercept one of your chip transactions they would not be able to use that information again. This stops fraudsters from being able to create counterfeit chip cards.
Use your chip card at the exact same merchants you do now – by inserting the card into card terminals that are chip enabled or swiping your card at merchant locations that have not yet switched to chip-enabled card terminals. You can also continue to use your card as you did before for online payments, telephone payments, and at ATMs.
No, your new card will have no annual fee, just like the card it replaces.
Effective Monday, March 18, 2019, please contact 800-500-1044 for after hours phone calls.

1. Certain restrictions apply. See for details.
2. Certain restrictions apply. For details, see the Guide to Benefits that will be sent with your new card.
Mastercard and the Mastercard brand mark are registered trademarks and Mastercard Global Service and Mastercard Airport Concierge are trademarks of Mastercard International Incorporated, used pursuant to a license. All third party trademarks referenced herein are the property of their respective owners.